Privacy Policy of XYZCARGO Delivery Bicycles

Xyzcargo.es has established a policy to protect individual rights, especially regarding automated processing, and aims to be transparent with the User. This policy encompasses all such processing, the purposes for which it is carried out, its legitimacy, and also provides tools for the User to exercise their rights.

Browsing this website implies full acceptance of the following provisions and terms of use. The use of cookies will be accepted. If you disagree, please send an email to hola@xyzcargo.es

The current version of this privacy policy is the only one applicable during the use of the website until it is replaced by another version.

For more complementary information about personal data protection, we invite you to visit the website of the AEPD (Spanish Data Protection Agency) at https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Data Collection

Personal data refers to all information about an identified or identifiable natural person (affected person). An identifiable person is one who can be identified, directly or indirectly, especially by reference to a name, an identification number (DNI, NIF, NIE, passport), or one or several specific elements of their physical, physiological, genetic, mental, economic, cultural, or social identity.

The generally collected data include: Name and surname, address, email, phone number, date of birth, payment method details. Other types of data may be collected, with the User being informed.

What is the Purpose of Processing Your Personal Data?

The purpose of processing personal data that may be collected is to use them mainly by the website to manage our relationship with you, offer you products and services according to your interests, improve your user experience, and, if applicable, process your requests, inquiries, or orders. A commercial profile will be created based on the information you provide. No automated decisions will be made based on that profile.

The data provided will be kept as long as the commercial relationship is maintained, as long as the interested party does not request its deletion, or during the years necessary to comply with legal obligations.

The data will be recorded in the customer file and its processing will be registered in the processing register that xyzcargo.es must maintain (before May 25, 2018, it could also be included in the file made with the personal data registered in the AEPD or competent body of the respective Autonomous Community).

What is the Legitimation for the Processing of Your Data?

The legal basis for the processing of your personal data is:

The correct execution or fulfillment of the contract
The legitimate interest of xyzcargo.es
The consent of the user or client for the processing of their data
To Whom Will the Data be Communicated?

The User’s personal data may eventually be communicated to third parties related to xyzcargo.es by contract for carrying out the necessary tasks for managing your account as a customer without having to give your authorization.

Also, when communications have to be made to the authorities in case the User has performed actions contrary to the Law or violated the content of the legal notice.

The User’s data may be communicated to other group companies, if any, for internal administrative purposes that could imply processing those data.

The User’s personal data may be transferred to a third country or an international organization, but you will be informed when such transfer is going to take place, and about the conditions of it and the recipient.

When some data are mandatory to access specific functionalities of the website, xyzcargo.es will indicate this mandatory nature at the time of data collection from the User.

Cookies

During the first navigation, an explanatory banner about the use of cookies will appear, which includes the possibility of accepting all cookies or only technical cookies, essential for the functioning of the platform; excluding analytical and advertising cookies.

For more information, please see our cookie policy.

User Rights

Users are informed of the possibility to exercise their rights of access, rectification, cancellation, and opposition. Each person also has the right to limit the processing related to their person, the right to delete personal data transmitted to the data controller, and the right to data portability.

The user has the possibility to file a complaint with the AEPD or the competent body of the respective Autonomous Community if they have not obtained a satisfactory solution in exercising their rights by writing to the same.

Unless the User objects, by sending an email to hola@xyzcargo.es, their data may be used, if applicable, for sending commercial information from xyzcargo.es.

The provided data will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.

The User is responsible for the accuracy of all data communicated through this website and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and the damages, inconveniences, and problems that could cause to xyzcargo.es or to third parties.

This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent unauthorized access or misuse of your data, its manipulation, deterioration, or loss.

However, the User must be aware that the security of computer systems is never absolute. When personal data is provided over the internet, such information could be collected without your consent and processed by unauthorized third parties.

xyzcargo.es disclaims any responsibility for the consequences that such acts may have for the User if the information was voluntarily published.
Pere IV 518, 08019 Barcelona, attaching a photocopy of the DNI or equivalent document.

The request can also be sent to the following email: hola@xyzcargo.es

For your information, we indicate that the Data Protection Officer is xyzcargo.es.

These rights will be attended to within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received requires it. All this without prejudice to the duty to preserve certain data under legal terms and until the possible responsibilities arising from a possible treatment, or, where appropriate, from a contractual relationship, expire.

In addition to the above, and in relation to data protection regulations, users who request it have the possibility to organize the fate of their data after their death.

Nos pondremos en contacto contigo.